Questions people actually ask

Your birth date, birth place, and — ideally — birth time. Date and place alone give a solid chart; an exact time unlocks your Rising sign, houses, and the most personal layers of interpretation.

You’ll still get a meaningful reading. We calculate a chart using solar houses and clearly mark which insights depend on birth time. Many people later find their time on a birth certificate — your chart updates instantly when you add it.

Sun-sign horoscopes describe one of twelve groups. Your reading is computed from your full chart — the exact positions of the Sun, Moon, and planets at your birth moment and place — which is effectively unique to you.

No, and we won’t pretend otherwise. We treat astrology as a reflective framework — a structured language for self-inquiry that many people find genuinely useful. We never offer medical, legal, or financial advice, and we say so plainly.

Western tropical astrology with Placidus houses by default, drawing on both traditional and modern interpretation. Advanced settings let you switch house systems, and our astrologers note their methods on their profiles.

Only if you explicitly choose the Celestial Membership — and it’s cancellable in two clicks from your dashboard, effective immediately, no retention tricks. One-time reports are exactly that: one payment.

Yes. If a report misses the mark, tell us within 14 days and we’ll refund it. Live consultations can be rescheduled up to 12 hours before they start, and are refunded in full if an astrologer cancels.

It’s encrypted, used only to calculate your chart, and never sold or shared. You can export or permanently delete everything from your settings at any time — deletion is immediate and irreversible.

No. You choose exactly what arrives: daily guidance, weekly forecasts, or nothing but receipts. Every email has a working one-click unsubscribe.

Pick an astrologer, choose a time, and meet by video, voice, or chat — your choice. Sessions are 45 minutes, include a written summary, and you can share your Laninest chart with one click.